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Very informative
This user gave this course a rating of 5/5 stars
Very informative and presented very well
Good practical techniques on how to remain calm in different situations.
A concise reminder on how to stay safe.
Some good common sense strategies on managing my behaviour and actions if confronted with any type of aggressiveness.
A simple but effective course
A simple but effective course, highlighting the responsibilities of employee and employers while giving good straight forward ways in which to keep staff safe when handling aggressive behaviour.
Just as insightful as it was necessary
playback speed control would be handy
Good, clear and concise course
This user gave this course a rating of 5/5 stars
Basic but good
Many thought provoking ways to difuse a situation
To the Point
Easy to follow and not too long
good course
well put together and vary well run
Very clear and helpful
This user gave this course a rating of 5/5 stars