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Good video and questions
It was fun and good to learn!
Very explained
This user gave this course a rating of 4/5 stars
simple and straight to the point
simple and straight to the point in a relaxed session providing the points required to consider when putting customer service skills into action, with the odd funny answers thrown in to the test to make you smile
Easy to follow – welcome refresher
This user gave this course a rating of 5/5 stars
Very clear and concise. Repeats a bit
Clear, concise and relevant. Personally I would like a little on how to keep customer enquires short and concise without appearing rude. One chatty customer can block another customer's enquiry so a good service to one may lead to a bad service for someone else.
Good course .
Once Again , Discovered thing that I was unaware of in daily life.
Easy to complete
This user gave this course a rating of 5/5 stars
Very informative
Overall provided a basic cover of good customer service
Helpful
This was very helpful and I got some good tips and information.
Very good course.
I found this course is good, easy to use. It has addressed many points. Thank you.