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I like the whole set up
This user gave this course a rating of 5/5 stars
Concise but full of great details
The course contained great information on interacting with customers to ensure they have the best possible experience.
nice broad content
good wee course, liked the emphasis on everybody involved in my sales process is a customer external or internal.
Does what it says on the tin!
Learned more than I expected on this short course, very interesting abd informative and more importantly useful.
I've found this survery really useful.
This user gave this course a rating of 5/5 stars
Very informative and useful
An informative course that provides a solid basis in which to build your own customer service skills onto. Covers the basics and plenty of good advice.
bit repetitive
This user gave this course a rating of 4/5 stars
3 stars due to tests freezing.
I had a few problems with the tests freezing, being unable to proceed further.
great, informative but concise
had all the specifics you need in a small amount of time. Clear and informative
It is very helpful for new learners
Great for people learning Customer Service for the very first time with useful tips and interview techniques.