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Informative
Even after working in customer service for over 20years – this course has been a great reminder and refresh – and I have picked up a couple of new tips.
Very Informative
This user gave this course a rating of 5/5 stars
Easy to understand.
I liked the fact that there was visual and written materials to help support you on the course
Very informative
I liked how interactive it is and how it was structured making it easy to follow
Great and easy to get through the traini
This user gave this course a rating of 5/5 stars
Basic
Good refresher for customer service awareness
Found this interesting.
This user gave this course a rating of 5/5 stars
Concise
The course was very concise and easy to follow, so I anticipate the key points sticking with me. I think it will be a valuable tool going forward, especially with the downloads, which I will be able to display around my work station.
Very informative.
This user gave this course a rating of 5/5 stars
Brilliant enjoyed the course
Very informative + organised + lead by a good group of people with excellent ideas required for customer service skills