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Clear and precise,
This user gave this course a rating of 5/5 stars
Helpful and useful
I like how the course was set up in small sections and was easy to follow. The odd question after each section helped with remembering certain points during the test.
Clear and Concise
The course was informative clear easy to understand and simple to complete
good course
shows different situations on first meet.
EDUCATIONAL AND INFORMATIVE
Good basic customer service course, informative and easy to understand
Good exam to 'refresh' ones memory!
Still have two tests to complete but very well put together!
Excellent. Provides good examples
Very informative
Its good for me
This user gave this course a rating of 5/5 stars
Really good recap
Really good recap on customer service and dealing with customers.
Very Good
Simple, easy to understand and to undertake the test.