Loading reviews…
Great
It is very important
Good
Good course Passed my city guilds on this everyone should do this course including shop managers
Lots of good Tips
This user gave this course a rating of 5/5 stars
Ticks all the boxes
This user gave this course a rating of 5/5 stars
Very useful information
This user gave this course a rating of 5/5 stars
All good
Very interesting
Gives good awareness
a great overview of the tools required for successful customer interaction given in a clear and concise way.
Very Clear Information
Clear Information given on the course, easy to understand
Good base course to Customer service
A good solid base to understand the basics of good customer service in any sector. Would be useful to have a follow up module to look at some of the techniques in more detail.
Very interesting .
A reminder of what to do to keep the customer happy. I’m sure going about your work with a smile on your face helps greatly.