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Good
Very useful
Useful
I found course very useful with good and straightforward advice how to do good customer service.
too long
This user gave this course a rating of 4/5 stars
No sound or subtitles
Due to above, guessed most of the answers (though most were common sense)
Well put together
It was a nice short course, and gives you more understanding in customer service roles. And also it gives you a chance to think what you could do better to improve a customer service experience.
A very clear and informative process.
This user gave this course a rating of 5/5 stars
A good reminder
A positive approach to providing customer service and remembering that each customer is unique
Interesting
This was a good course, felt it really drove the whole message of giving a unique experience to the customer. Maintaining a professional manner from body language to how you speak and always remain calm as this creates a more positive response from the customer.
Good
This user gave this course a rating of 5/5 stars
U can do it in own time
U can do it from the comfort of your home