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Easy to follow and good information
This user gave this course a rating of 5/5 stars
very good trying course
This user gave this course a rating of 5/5 stars
Happpy
This user gave this course a rating of 5/5 stars
Informative course
Informative course with lots of hints and tips on how to engage with customers and who they are.
Detailed and easy to understand
Very easy to listen to and understand, its good that the prompts at the end of each slide shows the main points to focus on.
treating people with respect
This user gave this course a rating of 4/5 stars
Clear, detailed and good examples
Very clear and concise, good examples given throughout each scenario.
It is very helpful, I understand the
This user gave this course a rating of 4/5 stars
Good
Very useful
Useful
I found course very useful with good and straightforward advice how to do good customer service.