Loading reviews…
Much of this was common sense!
A good opportunity to revisit and revise elements of good customer service that I had already gained from many years of previous experience.
Informative and knowledgeable course
An enjoyable and informative presentation which clearly made me think of my current role and the service I provide, and to enhance my Rep skills.
Excellent much appreciated
Well done
Brilliant
This user gave this course a rating of 5/5 stars
5
I am very much thankful to the skills and knowledge provider and it is very use full for us.
Relevant training
Course is easy to follow and relevant to our college environment. In addition, would suggest organising some customer service role play examples for staff that are more appropriate for the work they are involved in, with students and the wider community.
Very useful
Good to be able to remind myself of good practice.
Informative useful
The course was informative and useful Would recommend
Informative and value for money
With the size of my team and the information provided, the cost is at a good value. Same information as a day course would provide and you can tailor the basics to what your company does with your own spin/examples.
I will give this course a 5*
This user gave this course a rating of 5/5 stars