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Good
This user gave this course a rating of 5/5 stars
well presented easily understood course
Enjoyable course which explains fully all aspects to delivering an excellent customer service experience
Did the job
Was interesting and easy to use. I looked at the transcript and replied and it all worked fine
Made me stop and think about myself.
I have spent almost 30 years of my working life in customer facing roles. And yet I was still able to learn some very good tips from this course, which I will embrace with immediate affect. Thank you, enjoyed the course.
Informative and easy to understand.
This user gave this course a rating of 5/5 stars
Good knowledge and understanding
Very good training
Very well presented
Very informative and not long winded.
Simple but affective.
A good visual understanding of the requirements.
it came across has interesting
learnt few things that i think will improve me
This was very interesting
This was an interesting course and had a lot of good points.