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Really good course
So many of these types of course are endless slides which can be monotonous. This presentation was different. The guy that presented the course held my attention and was very professional. If only all the online courses I have to sit through were like this one.
Excellent, useful
It was helpful, and iam confident now that I will handle situations much better when it comes to customer services
very good advice simply explained
Simple straightforward advice that will enable you to achieve success with your customers
Very goog
The training gets into the thick of it quickly and will give you all the points you need without the waffle. Useful and very well organised information.
The course was informative in general
The course did offer some new insights for myself and I think it is a good course to assign to customer service teams. Not sure this could be added but having scenario's to work though and chose from I feel help you not only understand the right choice's but also explain if you have selected a wrong choice and why.
It’s superb training and enjoyable.
This user gave this course a rating of 5/5 stars
It was very interesting and easy to use
I think it was very interesting and I learned a lot about customer service role.
Gave me more knowledge about covid-19.
This user gave this course a rating of 5/5 stars
5Stars
The training is good and easy to understand is just that twenty question is a lot ten could have been better.
Very Good
Great course but I should have got 100% 🙁 I would like to retake :)