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informative
easy to follow with the correct information
Well presented
Most of the test answers were ridiculous with an obvious correct answer.
Informative
Even after working in customer service for over 20years – this course has been a great reminder and refresh – and I have picked up a couple of new tips.
Very Informative
This user gave this course a rating of 5/5 stars
Easy to understand.
I liked the fact that there was visual and written materials to help support you on the course
Very informative
I liked how interactive it is and how it was structured making it easy to follow
Great and easy to get through the traini
This user gave this course a rating of 5/5 stars
Basic
Good refresher for customer service awareness
Found this interesting.
This user gave this course a rating of 5/5 stars
Concise
The course was very concise and easy to follow, so I anticipate the key points sticking with me. I think it will be a valuable tool going forward, especially with the downloads, which I will be able to display around my work station.