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Customer service
Really good very informative
It was helpful
It was really helpful and I learned some important things about the relations between customer service and customer.
Quie interesting and informative
This user gave this course a rating of 5/5 stars
Thought provoking
Was interesting learning on how quickly first impressions are formed and the 10/10 greeting idea. Gave some good advice on opening and closed questions and body language.
good and straight to the point
This user gave this course a rating of 5/5 stars
Common sense.
Interesting and common sense really. Keep the customer satisfied as the song goes.
It was okay
I feel that some of the examples used were more suited to a retail role rather than my own.
It was easy to understand and explained
It is always good to undertake training to enhance your personal development
very informative
Thank you for refreshing my knowledge and adding to it. They say "you cannot show an old dog new tricks" – Wrong
Good
This user gave this course a rating of 5/5 stars