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Covered the main points
A good basic introduction to the first steps in customer service
Very very good
It’s always helpful to be reminded about customer service A clear straight forward course thanks
Easy to follow
Excellent online learning
Really easy to follow and not time consu
This user gave this course a rating of 5/5 stars
It is useful information
The Customer Service online training is very useful information because you actually need to know that you’ve got to be approachable. The way you present yourself is very important. You need to be able to have good eye contact and you need to be patient with people.
Course was fine, but name issue
The course was fine but it doesn’t make you feel very valued to have the name associated with my arena email incorrect and as a result my name on this course is incorrect.
good to get upto date.
This user gave this course a rating of 5/5 stars
Easy listening and interesting
This user gave this course a rating of 5/5 stars
good informative course
This user gave this course a rating of 5/5 stars
Good, and it's a challenge.
Good achievement for my tallent and my experience in understanding the rules being as an employee.