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Covered the main points

A good basic introduction to the first steps in customer service

Very very good

It’s always helpful to be reminded about customer service A clear straight forward course thanks

Easy to follow

Excellent online learning

Really easy to follow and not time consu

This user gave this course a rating of 5/5 stars

It is useful information

The Customer Service online training is very useful information because you actually need to know that you’ve got to be approachable. The way you present yourself is very important. You need to be able to have good eye contact and you need to be patient with people.

Course was fine, but name issue

The course was fine but it doesn’t make you feel very valued to have the name associated with my arena email incorrect and as a result my name on this course is incorrect.

good to get upto date.

This user gave this course a rating of 5/5 stars

Easy listening and interesting

This user gave this course a rating of 5/5 stars

good informative course

This user gave this course a rating of 5/5 stars

Good, and it's a challenge.

Good achievement for my tallent and my experience in understanding the rules being as an employee.