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Easy to follow

The course was informative & easy to digest. No need to re-cap, just the test at the end which is a lot to do with common sense in any given situation.

Good refresher

Good to remember active listening and "Common Goals". I would do the training again as something to refresh understanding, regular to keep aware.

Very interesting

This course helped me understand that conflict is easily resolved. Thank you!

very useful

very useful for work peers but was hoping for some conflict training for finding a solution when the customers are being aggressive. I understand they are having a bad day but i struggle when they shout at me and on how to resolve it in a calm and professional way.

Very good course

I learned a lot from this training

It’s good

It creates peaceful working environment

I enjoyed it

I think it is really helpful in all aspects of your life, work or home.

Enjoyable, Videos clear,

It was a very informative course, learned all the different ways of dealing with conflict resolution. How to approach and deal with different conflicts, in my personal life or at a workplace.

Very informative

Clear and concise. Love the examples.

good course

this was a good course and well worth doing