Handling Aggressive Behaviour Training Reviews

How can iHasco claim to be training workers when you think the most important thing after an incident of aggression and violence is to report the incident rather than "check that you are safe and well"? Surely your personal health and safety is the FIRST step after any unsafe incident. After checking you are safe and well, you then report the incident?

This user gave this course a rating of 5/5 stars

good as was simple and a good quick reminder, i drifted off during the aware section as with it being a video recording it is easy to get distracted. The main elements though were simple and clear

Disappointed that the course is strong on spotting when aggressive behaviour but seems weak on what to do when aggression is imminent. Run away? That's my natural instinct. Call for help? Ok if it scares off the aggressor. But it might push them further towads violence. What help should I hope for? If a situation has got to the point of running and shouting, not sure if I want my help try talking calmly and slowly when they arrive.

good tips and ideas to follow here, this has brought my own personal safety to the forefront of my mind and I'll be a little more AWARE now of my surroundings

I really enjoyed doing this course, which is so important in the world we live in today. I marked this course 5 stars, but again I would give it 10 out of 10. The course made me think more about handling aggtesive behaviour, which will keep our team and myself safe. Again another course well put together and well presented, very well done. Many thanks and best wishes Steve, Thinktank, Birmingham Museums Ttrust.

good course and a very important subject so good to have a course on it.