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really enjoyed it

It was very Knowledgeable and was very interesting to watch

A good in-depth course.

The course covered all aspects of Customer Service and the test was to the point and made you think.

Good

Good

Understandable, reliable, confidential

Getting known about some basic things but very important impressions for clients.

Yes, I was happy with the course

An enlightening course on customer interraction. Interesting points I didn't know, before.

Was very explained.

This user gave this course a rating of 5/5 stars

Very informative and interesting.

I found the course easy to listen to and the presenter is very good.

Straightforward course

Good bite size course, confirmedxthat after 40 years of front line customer service I'm still doing a good job.

Common knowledge

Was just common knowledge and was a easy process to follow

Nice course as it’s completely refreshig

My customer service knowledge and skills. Thanks for providing us with this course. Joao Kindest Regards