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Good awareness training

Raised awareness of customer service requirement and the need to respect and deal with current and prospective customers, and the process and policies for dealing with complaints

Very worth while.

Excellent course. Reminds me of a sales course I took in South Africa many years ago, (Face to Face selling skills)

The training is brief and standard

The training really has all that it takes to make a lasting impacts, if fully implemented by the trainee, in changing the perception of customers.

Not enough content

I feel this is very basic and the test can be accessed prior to the course being completed. Five questions does not give staff the level of knowledge we require.

Excellent

This user gave this course a rating of 5/5 stars

Amazing course and very informative

This user gave this course a rating of 5/5 stars

Well covered and precise.

This user gave this course a rating of 5/5 stars

Great, inforrmative course.

I learned new information on providing excellent Customer Service.

Very Helpful

Helps me understand of what the customer service goes through everyday.

clear

This user gave this course a rating of 5/5 stars