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Informative and useful
Really good course to refresh knowledge – always pick up something to take away. Would be good to have a bit on how to end an aggressive customer phone call politely but effectively.
Excellent coverage
Very well put together and covers the basics, i enjoyed it.
Very good it help me develop my knowledg
This user gave this course a rating of 5/5 stars
Ok
This user gave this course a rating of 5/5 stars
It was very helpful to understand custom
It was very helpful to understand customer service
User friendly
Clear, concise and informative. Easy to follow and access for reference at a later date.
User friendly
Clear, concise and informative. Easy to follow and access for reference at a later date.
Awesome course
This course is very useful and well presented. I truly enjoyed it.
well delivered
always good to have refresher when working with good information.
Good informative
Mostly common sense and basic manners