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Learnt a few things

Good course simple and easy to understand and follow. good information

Very interesting training

This user gave this course a rating of 5/5 stars

Easy to Understand

Great way to learn – allows you to stop and start if you get interupted

Customer services basics introduction

A simple beginners guide !

Good Introductory Training Course

A good introduction to customer service training with the basic fundamentals covered.

I like the whole set up

This user gave this course a rating of 5/5 stars

Concise but full of great details

The course contained great information on interacting with customers to ensure they have the best possible experience.

nice broad content

good wee course, liked the emphasis on everybody involved in my sales process is a customer external or internal.

Does what it says on the tin!

Learned more than I expected on this short course, very interesting abd informative and more importantly useful.

I've found this survery really useful.

This user gave this course a rating of 5/5 stars