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Learnt a few things
Good course simple and easy to understand and follow. good information
Very interesting training
This user gave this course a rating of 5/5 stars
Easy to Understand
Great way to learn – allows you to stop and start if you get interupted
Customer services basics introduction
A simple beginners guide !
Good Introductory Training Course
A good introduction to customer service training with the basic fundamentals covered.
I like the whole set up
This user gave this course a rating of 5/5 stars
Concise but full of great details
The course contained great information on interacting with customers to ensure they have the best possible experience.
nice broad content
good wee course, liked the emphasis on everybody involved in my sales process is a customer external or internal.
Does what it says on the tin!
Learned more than I expected on this short course, very interesting abd informative and more importantly useful.
I've found this survery really useful.
This user gave this course a rating of 5/5 stars