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Very good.
Pleasing to find an explanation for what I think I have been doing automatically already, whilst also providing some rules to apply on future interactions.
great
great – very informative.
Simple, pragmatic programme
This user gave this course a rating of 5/5 stars
A great course to learn
Customer service training will support me to adapt more in my works.Thank you
Ok
Ok
Clear, concise and well presented.
A great introduction to gaining and advancing Customer Service Skills. Well presented and in concise sections to allow the viewer to digest what was being discussed.
All points covered.
The course covered the most relevant points of customer care/service very well.
Clear and concise.
User-friendly delivery, in a clear format. Each section closes with a useful summary and, even after many years working in an office, I found something new and helpful in this course.
Clear and concise.
User-friendly delivery, in a clear format. Each section closes with a useful summary and, even after many years working in an office, I found something new nd helpful in this course.
Boring
As customer service is about interaction and the different aspects and outcomes of those interactions, having a bloke droning on for 35 minutes didn't seem to really get to grips with the topic