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Very informative

I liked how interactive it is and how it was structured making it easy to follow

Great and easy to get through the traini

This user gave this course a rating of 5/5 stars

Basic

Good refresher for customer service awareness

Found this interesting.

This user gave this course a rating of 5/5 stars

Concise

The course was very concise and easy to follow, so I anticipate the key points sticking with me. I think it will be a valuable tool going forward, especially with the downloads, which I will be able to display around my work station.

Very informative.

This user gave this course a rating of 5/5 stars

Brilliant enjoyed the course

Very informative + organised + lead by a good group of people with excellent ideas required for customer service skills

Good video and questions

It was fun and good to learn!

Very explained

This user gave this course a rating of 4/5 stars

simple and straight to the point

simple and straight to the point in a relaxed session providing the points required to consider when putting customer service skills into action, with the odd funny answers thrown in to the test to make you smile