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Irrelevant
Im a school dinner lady course not appropriate to my role i don't work in an office
Good
This user gave this course a rating of 5/5 stars
Good content, well delivered
The content and delivery was great, it just didn't really apply to the position I was applying to. A good general customer service video but a little too vague in relation to the area of customer service. Needs to be maybe a couple of different videos for different customer service roles
Lee
Very good
Great knowledge
Excellent
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This user gave this course a rating of 5/5 stars
Good refresher
A good way to refresh your memory on customer service.
Common sense
It all seemed like common sense to me but useful never the less.
Interesting using the video format
I am used to a more text heavy version of eLearning in my previous employers courses so the use of video was refreshing and worked well for the particular subject matter.
Great information
Brilliant tools given for great customer service