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Concise and well structured + animated
Helpful tips to improve conflict resolution delivered in an engaging way.
Well paced, clear and concise
This user gave this course a rating of 5/5 stars
Great experience!
I really enjoy the course. It is really effective because it covers most of the situations and techniques in a practical daily basis for personal and workplace situations. Good approach, good visuals, fluent and a nice test.
helpful and understanding
this section was really helpful and understanding now ill will be able to use this in the future. as before I done this I didn't know what it was but now I do.
Very good
Very helpful Thank you
very interesting and helpful
This user gave this course a rating of 5/5 stars
Useful training
This would have been very helpful years ago. Now 70 and a school governor, I can appreciate its value for others. I wonder if the course might be improved by mention of the concepts of 'apology' and 'forgiveness'. Also, some conflicts (e.g. with aggressively uncompromising people threatening violence) cannot safely be managed face to face, and so the notion of 'organised retreat' might come into play. In the long term this might even mean seeking new employment or (domestically) marital separation/divorce. Thank you.
it was very good
I found the course to be very informative and gave a good impression and realistic commentary (Advice) on how best to handle the situation if faced with a conflict.
Got all the essentials
Good concise course with useful additional materials
Made me sit back and think
This user gave this course a rating of 4/5 stars