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Relevant for a modern workplace

This course broadly covers the subject of what is conflict and suggested methods to positively resolve or deal with it as it arises. The examples are pertinent and the overall course content is delivered in a punchy bite-size manner.

very interesting

very easy to follow, and explained fully all way through, also very interesting course

very informative

excellent

Clear and effective

A good course which goes through the basics in conflict resolution and establishes some useful principles.

No

This user gave this course a rating of 1/5 stars

This training is very helpful. Thank you

This user gave this course a rating of 5/5 stars

very good

Easy to follow, easy to understand

Challenging, inciteful and clear

Again Communication is key and having emotional intelligence a definite bonus. Being able to 'read' people and their emotions sensitively is critical, although it can be hard to include emotional analysis, when a solution seems so logical, to you! I have a challenge of not interrupting, when I see someone getting more and more upset during their delivery. (Some people will amplify to justify and refuse to back track) It's definitely one to reflect on and a development area for me.

Interesting

This user gave this course a rating of 5/5 stars

very informative

This user gave this course a rating of 5/5 stars