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Relevant for a modern workplace
This course broadly covers the subject of what is conflict and suggested methods to positively resolve or deal with it as it arises. The examples are pertinent and the overall course content is delivered in a punchy bite-size manner.
very interesting
very easy to follow, and explained fully all way through, also very interesting course
very informative
excellent
Clear and effective
A good course which goes through the basics in conflict resolution and establishes some useful principles.
No
This user gave this course a rating of 1/5 stars
This training is very helpful. Thank you
This user gave this course a rating of 5/5 stars
very good
Easy to follow, easy to understand
Challenging, inciteful and clear
Again Communication is key and having emotional intelligence a definite bonus. Being able to 'read' people and their emotions sensitively is critical, although it can be hard to include emotional analysis, when a solution seems so logical, to you! I have a challenge of not interrupting, when I see someone getting more and more upset during their delivery. (Some people will amplify to justify and refuse to back track) It's definitely one to reflect on and a development area for me.
Interesting
This user gave this course a rating of 5/5 stars
very informative
This user gave this course a rating of 5/5 stars