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Very informative
The training emphasized the 4 areas of communication. And to always be courteous and respectful of our clients. The barriers of communication and how to overcome them. To look in the care plan to see if there are any changes on a client to a clients needs. to get additional support if needed.
really good
very helpful
Interesting
Very informative, especially where body language can sometimes give wrong message, you may not realising you're doing it.
Is very good
This user gave this course a rating of 5/5 stars
Very well communicated!
Well put across and addresses the subject using common sense and humour.
Subtitles are helpful
It is okay
good resoruce
Again a good short course covering the essential information .
Easy to follow
It is clear and concise. I got one question wrong due to misunderstanding the question
Interesting and easy listening
Very interesting and easy to understand. I found this an enjoyable course.
Clearly delivered and not rushed
It gives you chance to go over things again