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Thought provoking, excellent examples and methods to enhance customer service
This user gave this course a rating of 5/5 stars
very straight forward and easy to follow
Happy with the information provided as usually i struggle with this type of test, very happy i have now passed and looking forward to continued work with Wanzl
Easy to follow Course
It is refreshing to complete a well built and engaging course that moves at a good pace whilst identifying key information and good tips to utilize and refer to later.
Excellent
Foysal Ahmed
Clear and informative
This user gave this course a rating of 5/5 stars
Concise, clear and to the point.
One of the better customer care courses I've done – clear, concise, to the point and not too long. No waffle just information on the subject required.
excellent
Really easy to follow, video was very good to watch multiple choice was also very easy to understand. I would recommend this short course and would do others.
Interesting and informative.
I have not had Customer Service training before, so this was a very useful course for me to do with lots of hints and tips that should help me feel more confident in the future.
Very good
This user gave this course a rating of 5/5 stars
Great
A simple but effective way for people how to interact with the general public