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Do not redefine English to suit.
What is the full meaning of customer? In sales, business, and economics, a customer is someone who buys something from a seller, vendor, or supplier in exchange for money or something else of value. This person is also called a client, buyer, or purchaser. Although they may be a colleague it does not mean that all ,are.
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This user gave this course a rating of 5/5 stars
Very good course well presented.
This user gave this course a rating of 5/5 stars
Really good and informative
It was well navigated and good content.
It's a very good course
I really enjoy doing the course.
Could be tailored better
I have little verbal contact with clients, I was asked back into the company after retiring to assist in a new department to give benefit of my experience, so I am an older person. I saw no "older" experienced people in the survey.
Fresh
I found the course to be highly engaging, and the concepts were explained in a manner that was easy to understand. Although I have undergone various customer service training sessions in the past, this particular course stood out as unique. I appreciate the straightforward approach it took, and it provided me with fresh perspectives and points to contemplate upon.
Clear & informative.
Clear ways with dealing with customers & people generally, simple adjustments to make a big difference. All good thanks.
very good and concise
very good giving the basics to build on
Great
This user gave this course a rating of 5/5 stars