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It was very helpful to understand custom

It was very helpful to understand customer service

User friendly

Clear, concise and informative. Easy to follow and access for reference at a later date.

User friendly

Clear, concise and informative. Easy to follow and access for reference at a later date.

Awesome course

This course is very useful and well presented. I truly enjoyed it.

well delivered

always good to have refresher when working with good information.

Good informative

Mostly common sense and basic manners

easy to remember tips

covers all the main areas with good and easily remembered tips on improving service.

Was great and informative

The training gave me new knowledge and insights for personal improvement in customer service and I believe is a beneficial course for all customer service staffs.

very good basic insight to customer serv

This user gave this course a rating of 5/5 stars

Be kind

Good refresher for those that have done a lot of customer service and some useful advice for those new to it.