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Good

Good course Passed my city guilds on this everyone should do this course including shop managers

Lots of good Tips

This user gave this course a rating of 5/5 stars

Ticks all the boxes

This user gave this course a rating of 5/5 stars

Very useful information

This user gave this course a rating of 5/5 stars

All good

Very interesting

Gives good awareness

a great overview of the tools required for successful customer interaction given in a clear and concise way.

Very Clear Information

Clear Information given on the course, easy to understand

Good base course to Customer service

A good solid base to understand the basics of good customer service in any sector. Would be useful to have a follow up module to look at some of the techniques in more detail.

Very interesting .

A reminder of what to do to keep the customer happy. I’m sure going about your work with a smile on your face helps greatly.

Concise and to the point

Informative and concise.