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Good
Good course Passed my city guilds on this everyone should do this course including shop managers
Lots of good Tips
This user gave this course a rating of 5/5 stars
Ticks all the boxes
This user gave this course a rating of 5/5 stars
Very useful information
This user gave this course a rating of 5/5 stars
All good
Very interesting
Gives good awareness
a great overview of the tools required for successful customer interaction given in a clear and concise way.
Very Clear Information
Clear Information given on the course, easy to understand
Good base course to Customer service
A good solid base to understand the basics of good customer service in any sector. Would be useful to have a follow up module to look at some of the techniques in more detail.
Very interesting .
A reminder of what to do to keep the customer happy. I’m sure going about your work with a smile on your face helps greatly.
Concise and to the point
Informative and concise.