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Excellent course, that is essential.
This user gave this course a rating of 5/5 stars
Quite knowledgable stuff
This user gave this course a rating of 4/5 stars
Customer service
Really good very informative
It was helpful
It was really helpful and I learned some important things about the relations between customer service and customer.
Quie interesting and informative
This user gave this course a rating of 5/5 stars
Thought provoking
Was interesting learning on how quickly first impressions are formed and the 10/10 greeting idea. Gave some good advice on opening and closed questions and body language.
good and straight to the point
This user gave this course a rating of 5/5 stars
Common sense.
Interesting and common sense really. Keep the customer satisfied as the song goes.
It was okay
I feel that some of the examples used were more suited to a retail role rather than my own.
It was easy to understand and explained
It is always good to undertake training to enhance your personal development