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Interesting using the video format
I am used to a more text heavy version of eLearning in my previous employers courses so the use of video was refreshing and worked well for the particular subject matter.
Great information
Brilliant tools given for great customer service
brilliant
I understood everything explained was very clearly.
Customer Service Basics
This is a good introduction for people new to customer service or those in need of a refresher course in the basics of good customer service.
Very useful
I have been in the retail industry for many years. It is always helpful to keep up to date with training, I found this customer service training very good and helpful, and not too long.
Excellent complete at own pace
This user gave this course a rating of 5/5 stars
Easy to follow, and we'll presented.
This user gave this course a rating of 5/5 stars
Informative
The course gave clear information on customer service with summary at end of each video.
Very interesting
I feel that I have learned a lot from this and like I say found it interesting
Intresting
Good