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Practical

A good course to give you a structured plan for effective customer service to gain a positive impact

Great insights

Well detailed learning course that I learnt a lot from and would help me on how to deal with customers appropriately and professionally.

Good Course. Well aimed at the new generation

This user gave this course a rating of 5/5 stars

The subtitles interfer with the notes on all videos

This user gave this course a rating of 4/5 stars

Thought provoking, excellent examples and methods to enhance customer service

This user gave this course a rating of 5/5 stars

very straight forward and easy to follow

Happy with the information provided as usually i struggle with this type of test, very happy i have now passed and looking forward to continued work with Wanzl

Easy to follow Course

It is refreshing to complete a well built and engaging course that moves at a good pace whilst identifying key information and good tips to utilize and refer to later.

Excellent

Foysal Ahmed

Clear and informative

This user gave this course a rating of 5/5 stars

Concise, clear and to the point.

One of the better customer care courses I've done – clear, concise, to the point and not too long. No waffle just information on the subject required.