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Very easy to understand and to interact.

I really enjoyed the content of the course. The test questions are well elaborated and direct to the point. Well done !

Very useful

Difficult to take n in but very useful

Great!

This was a really great training which taught me a lot about how to behave and think in times of conflict.

very easily understood and presented

Gave some really good thought in gow to appraoch my life both professionally and personally.

Very useful when working in large team

This user gave this course a rating of 5/5 stars

A great training programme

This user gave this course a rating of 5/5 stars

Worthy summary, but basic

The presentation methods are repetitive & not enthusiastic when you have to do multiple courses to complete. The content is good but basic.

Insightful with progressive ideas.

Conflict resolution helps to diffuse situations to prevent it escalating which may then affect the work environment. The course identified methods to ensure such conflicts are dealt with in a way that does not attach blame but ensures a positive working environment. However it does mention that sometimes conflicts may have to go through a formal process. However, the main emphasis is to prevent this occurring in the first place. It was a well developed course and I learnt a lot.

Clear, concise, well delivered

This online training package was easy to navigate, and gave a lot of information clearly and in a few words; brief but comprehensive, provoking self reflection and providing tips and advice to develop helping relationships.

informative

This user gave this course a rating of 4/5 stars