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Very good course
Enjoyed to do this course very helpful
Very good
Excellent covers all aspects
Good, practical advice
The course did get me thinking about areas of conflict and how to deal with them
Clear and concise
Great course
Good.
Very well presented course with clear speakers. I would happily recommend to others.
timely and effective training
Easy to understand and relate and a reminder of the simple steps to manage conflict.
Both courses were informative
Although some of the content I thought to be common sense and things that many of us practice on a day to day basis. Some of the slides did contain information that I either hadn't though of or didn't know about.
New information
I found this refreshing and a useful prompt and reminder
Great course
A very good course, very clear and straight forward
I like that it was visual and audible
This user gave this course a rating of 5/5 stars