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VERY INFORMATIVE
This user gave this course a rating of 5/5 stars
Informative
A course that is able to indicate the sources of conflict and ways to resolve issues. A good technique for use in our lives. Vital in workplaces and in living in community.
A very good course
Unfortunately I failed the first time but wrote down information the second time which was beneficial and I’m pleased I have passed
Very useful
It enables you to approach conflict in a more positive way without exacerbating the situation.
Course was thought provoking
This user gave this course a rating of 4/5 stars
Okay could be improved
The section about opened ended questions doesnt offer a good response as the response to question a person if theyre angry is "How did that make you feel" comes across very disingenuous and patronising, so it would probably recieve a hostile response. It also doesnt acknowledge the others body language and seems absent minded
a useful course
a good mix of presenter and graphic/photo screens to help focus attention and engagement. Topic was covered well and the handouts/further info were helpful. This would be a useful addition to a management training programme
The worst yet
I genuinely have no idea who this was for. Its passive aggressive towards non neuro-typical people, outright calling them wrong. Whilst also treating currently neuro-typical people as infants. The example of a "closed question" is in fact a closed mindset and could lead to an hour long answer. The photoshopping is distracting, it draws attention to just how fake it is, defeating the point.
Really informative
This user gave this course a rating of 5/5 stars
Straight forward and well presented
This user gave this course a rating of 5/5 stars