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very informative

Enjoyed the course.

Good

It’s a good course and I enjoy while doing it … I understand it’s very well and I gain more knowledge.. I recommend it

Enjoyable and knowledgeable course

I really enjoyed this course, it has opened my eyes and knowledge on how to deal with conflict better than what I already knew, achieving an 80% pass is acceptable to me, although I feel I could do better with more practice, the videos is very informative and test questions have a reasonable understanding and has been designed to be answered easy, will be looking forwarding to the big test that DWP staff have to take.

good

This user gave this course a rating of 4/5 stars

Informative

Easy to digest, bite size chunks. Perfect for learning

Useful

A very useful course although it would be helpful to see a practical demonstration of the theory.

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This user gave this course a rating of 5/5 stars

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This user gave this course a rating of 5/5 stars

This course was more engaging

Although it was broadly the same method, I found this course to be more engaging and fun. The material for this course included some humour and made it easier for me to follow.

Easy to follow

Helpful information on this challenging subject.