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5

5

Very useful

Course has helped further develop my knowledge and become an even more opened minded person when dealing with conflict.

Lot of good information

This user gave this course a rating of 5/5 stars

Clear and detailed and thorough module.

This training is concise and articulate, explaining clearly what conflict resolution is and how to effectively apply it in the workplace and life. It is delivered with clarity and detail and easy to digest parts whilst being very informative and useful.

Good Learning course for me.

This user gave this course a rating of 5/5 stars

very useful in day to day practice

This user gave this course a rating of 5/5 stars

It was good training and easy to take in

This user gave this course a rating of 5/5 stars

Good where relevant

The course didn't consider power differences, gender etc The opening scenario was disturbing (a man sounding a klaxon close to a female who was making a phone call). I think this was well beyond 'conflict resolution' or finding 'common ground' etc, and belongs more to a course around dealing with bullying or violence/aggression. As a woman, I actually found that scene quite upsetting.

very useful

This user gave this course a rating of 5/5 stars

It was a very good learning program.

This user gave this course a rating of 5/5 stars