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Excellent course
Really good and clear information
Long repetitive and unhelpful
This user gave this course a rating of 1/5 stars
Clear, concise and helpful
This was a very well-delivered course which dealt with many issues and gave me some good advice and tips.
Informative
Informative but very "samey" as other courses
good
I found this training quite informative and interesting
It's more of a practical approach
The course is apt and so practical to adopt. It is an inevitable course everyone needs in a day to day dealing within an organisation internal and external environment.
A very thought provoking course.
Yes, a very good and informative course with excellent tools for use on conflict resolution.
only in a controlled environment
In a office environment with managers present and other staff it all looks so simple but in the real world out on the road for example people act different one thing you failed to discuss was "temper "once that other person has lost their temper its a completely different situation all they want to do is hurt you thats their main objective and all the talking and thinking about what their going through is not going to make a scrap of difference
It was very interesting and very informa
All was very interesting and important to know useful information
easy to understand with good graphics
This user gave this course a rating of 5/5 stars