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Well presented
A well presented course which was easy to follow.
Thought-provoking and challenging
No matter how reasonable you think you might be, this course reminds you of how you can act more professionally and kindly in every circumstance.
Well structured
Very easy and succinct slides to follow
Useful considering other points of view
This user gave this course a rating of 5/5 stars
OK
This course was ok.
very good informative course
easy to understand contents also just about the right length of time
Good Training Very clear.
Good training but only awarded 4 stars due to the fact I had no sound. Would have preferred this but didn't know how to rectify it.
Useful and varied tips
This course gives a series of tools for different levels of conflicts which is very useful. The layout is very clear so it is easy to memorise the information.
Perfectly executed ! Fantastic
This was so informative ..I was so shocked at 51 to have learnt a few things i didn't already know ! I found the whole layout process of this course amazing clear and precise without going on and on . Which is good as too much info at once can help you to forget! I was so worried I failed when I got 2 wrong more dissapointed as I thought I listened thoroughly .but I got other questions right ..Great course honestly no negatives or room to improve as even if I failed it is perfectly executed ! .never to old to learn ..
A very clear and informative process.
This user gave this course a rating of 5/5 stars