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I enjoyed this module
It's easy to say, with hindsight, that the module is basic common sense, the application of normal standards of decency towards other humans but it is so easy to become locked into a defensive posture. It's helpful to have this approach to break out of the spiral and find a solution that is good for all concerned.
Great learning
The open question communication technique by using how, what or why will be of great help to me.
Very good course
This user gave this course a rating of 5/5 stars
I found this a little easier
I've found this a lot easier I will try and put it into practice in the work place.
Concise and to the point
This user gave this course a rating of 5/5 stars
Useful short course, enjoyed this one
I'm a shop steward in a factory, this was quite a thought provoking, short course, will be useful when dealing with managers and supervisors
concise and clear
This user gave this course a rating of 5/5 stars
interesting and helpful course
This user gave this course a rating of 5/5 stars
A great course which opens your mind
This course is great for those of us that may judge too much. It makes you look at yourself as a third person and realize that with all the conflict that goes on in the workplace, if faced with a degree of negativity it can and should be sorted out in a way that makes both parties leave with a positive outcome. As I have told my children, you spend a third of your day at work, so you have to be happy with the what you achieve. But ultimately, it is the people you work with that makes for a contented human being and enjoying a wonderful day!
Good
Good