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Helpful
easy to understand with good advice.
Very clear presentation of all the key b
Some of the downloads will be useful to use with probation service users when looking at how their current lack of conflict resolution and communication skills has led to their current (and previous) convictions!
Problem Solving.
That Course is very accurate in managing conflict/handling complaints. It also packed with communication skills & confidence building!!
Updated my knowledge on conflict resolti
The course updated my knowledge and gave me ideas on new ways to see and address disagreements and conflicts
learnt alot
This user gave this course a rating of 5/5 stars
informative and helpful
This user gave this course a rating of 5/5 stars
Really informative and supportive
Well presented, with a lot of useful strategies that can be implemented in a variety of different situations.
Good
The conflict resolution training was very apt with useful true to life scenarios and approach to conflict management.
Very useful course
It is important to have the skills to help you with any work relationship disagreement to resolve things quickly and move on without getting to emotional
Good
This user gave this course a rating of 5/5 stars