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Interesting, easy to follow and relevant
This user gave this course a rating of 5/5 stars
I enjoyed this course
I have enjoyed this training course and the knowledge provided thank you
Good
Very good to understand other people and there feelings
Clear and concise snippets of learning
This user gave this course a rating of 5/5 stars
Interesting and Informative
Thought it was broken down well into sections and explained different aspects of the subject
Practical content
Good content however there was some slight overlap with the 'Conflict resolution' training module.
Very useful
I felt this was very clearly explained and useful. It gave me more confidence in the effective way to deal with conflict and resolving issues and confirmed many my beliefs.
Excellent Course
This user gave this course a rating of 5/5 stars
a good grounding in the basics
the course was great at going over the basics, but it was also a fantastic reminder of best practice and some simple do's and don'ts that can help you in everyday interaction with colleagues
clear and precise
covered a lot of ground. for clarity perhaps examples of how the SMC process works? who to report too? What actions are/should be taken? etc