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Informative and clear

Terminology was helpful on some items and whilst some was known its little snippets that may help.

Constructive and concise

Personally as a manager I took notes on remaining calm in situations and judging scenarios with an open mind and a non bias opinion. Asking more questions instead of assuming or letting things pass instead of confronting them.

Lots of information

really interesting

Informative

This user gave this course a rating of 5/5 stars

Informative information

Realising it is easy to judge without knowing any details about a persons background or health issues.

Quite long

Quite a long course, lots of different elements broken down to cover all sections.

Straight forward

This user gave this course a rating of 3/5 stars

Excellent training

This user gave this course a rating of 5/5 stars

well presented

very useful in managing day to day workload whilst keeping a positive mind

Very informative and eye opening

This user gave this course a rating of 4/5 stars