Cyber Security Awareness Training, Page 165 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.7

9775 reviews

  • 83% 5
  • 11% 4
  • 3% 3
  • 1% 2
  • 1% 1
Helped identify cybersecurity issues

No summary provided

5/5
Excellent awareness raising

I found the training really informative and was excellent at raising my awareness on using electronic devises and how people are able to access your details if the right security is not in place.

5/5
Training was concise and easy to follow

Training was concise and easy to follow. Information was easy to recall s it was clear and memorable.

5/5
Good

No summary provided

5/5
Good

I learnt things that will help in future.

5/5
An outdated straitjacket

This training is outdated. For example, it recommends the use of a VPN to protect against "man in the middle attacks" (I assume this is a reference to ARP spoofing). Since the widespread adoption of HTTPS (and addons such as HTTPS Everywhere by the Electronic Frontier Foundation, which was retired in 2022 due to the near-ubiquity of HTTPS), the AES encryption provided by a VPN comes from HTTPS (among many other ciphers available at handshake).Another example gives the time to recover from a DoS attack as a few hours. As I understand, this varies depending on how the site is hosted. If hosted by a provider with sufficient bandwidth (e.g. many big-tech companies such as AWS and Google), then more bandwidth is made available server side so apart from costing the business more (assuming they are doing nothing to mitigate, such as using a CAPCHA (although not necessarily the original implementations from 20 years ago)), there's no negligible difference in legitimate user experience. If the website is self-hosted on dedicated hardware however, being overwhelmed by a DoS attack is a more serious affair.Regarding the writing-down of passwords, while the points made in the B-roll about not writing it on a post-it note stuck to a monitor is very sensible, if the threat profile makes meatspace attacks unlikely, securely storing hard copies of passwords is acceptable. NCSC (https://www.ncsc.gov.uk/collection/passwords/updating-your-approach#tip4-password-collection "If a password manager is not suitable you should provide physical storage for recorded passwords such as a secure cabinet. You may also need secure storage for MFA tokens. This should be separate from the stored password.") even suggests this if password managers are unavailable (several companies prohibits users from installing software without admin privileges as a security measure, even if that is to install software like password managers to increase their security).In addition to the issues around the accuracy of your content (of which the above are but 3 examples), your insistence on not being able to skip videos (even to jump to a specific part of the video after watching it the first time) or do the assessment to check/demonstrate knowledge so a more appropriate course can be taken is infuriating. Your course reminds me of a stand-up comedy joke by Dara O Briain concerning NCT classes, an unhelpful course sharing dubious knowledge where attendance is not to learn anything but to serve a secondary purpose that makes the course necessary due to historical reasons. The constant fighting against the content (lack of jumping after first viewing, not being able to jump to the quiz, etc.) makes your whole platform feel like a straitjacket and it is most unpleasant. I have printed my certificate in a bid to prolong the amount of time before I ever have to do this again. Apologies for not keeping this to a paragraph (although it would then be a very long paragraph) What time I could have spent editing this down was consumed by your course.

1/5
Good refresher

No summary provided

5/5
Information clear; bite-size,manageable

The training was detailed but clear. Opportunity to explore in more depth . Break included in the training

5/5
Amazing

A good course to gain more about working skills

5/5
Good, clear, simple to understand

Clear content, easy to understand. Short sessions with relevant content so easy to retain information

4/5

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