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Excellent

Foysal Ahmed

Clear and informative

This user gave this course a rating of 5/5 stars

Concise, clear and to the point.

One of the better customer care courses I've done – clear, concise, to the point and not too long. No waffle just information on the subject required.

excellent

Really easy to follow, video was very good to watch multiple choice was also very easy to understand. I would recommend this short course and would do others.

Interesting and informative.

I have not had Customer Service training before, so this was a very useful course for me to do with lots of hints and tips that should help me feel more confident in the future.

Very good

This user gave this course a rating of 5/5 stars

Great

A simple but effective way for people how to interact with the general public

Relevant and well thought out training

The customer service training covered a variety of customer service situations making it relevant regardless of the industry or service provided. It was clear, concise and easy to follow.

Good training

I am happy with what was taught

An informative course.

It was a good experience to learn about ways to deal with a customer. Overall a good and productive course.