Customer Service Training, Page 99 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1657 reviews
easy to follow with the correct information
Most of the test answers were ridiculous with an obvious correct answer.
Even after working in customer service for over 20years - this course has been a great reminder and refresh - and I have picked up a couple of new tips.
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I liked the fact that there was visual and written materials to help support you on the course
I liked how interactive it is and how it was structured making it easy to follow
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Good refresher for customer service awareness
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The course was very concise and easy to follow, so I anticipate the key points sticking with me. I think it will be a valuable tool going forward, especially with the downloads, which I will be able to display around my work station.