Customer Service Training, Page 84 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1657 reviews
I thought the course was excellent. It covered everything about customer-service and how very important customer service is.
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Good to refresh communication and customer service skills
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Good interaction, and some good points.
During the course the instructor states the very high importance of appearance several times but he has been several days without a shave, not good. Also the customer service advisor in the videos should stand up when talking to the lady or offer her a seat.
The teacher is very clear and gives you a consice understanding of the training course. Have great knowledge about the tests.
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The course was helpful and informative. It was easy to follow and demonstrated the purpose and benefits of good customer service.