Customer Service Training, Page 82 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1657 reviews
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This training, along with other courses have not been a slog to get through, good structure of content, easy confident presentation get the messages across
All common sense.
This should be targeted better, after 30 years in sales it's way to simplistic.....
This highlighted what is important in Customer service and reminded me why i enjoy my role. Also interesting to see that just being human with the customers makes them feel better .Fantastic training. Thanks
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No summary provided
Could Have Done With Bullet Point Pages As well as The Gentleman Talking.
I really enjoyed this training as it used humour to get the message across. It also suggested self evaluation, which, if I'm honest, I don't do, but now I will.
The presenter is excellent and the content is impressive in the limited time. However you are still just watching and listening to a man on a screen. It seems incongruous to train skills in what is a, at the minimum, two-way interactive process. The theory of customer service is just that, theroritical, in my opinion, unless involving practical demonstartion and interaction this serves a limited purpose.