Customer Service Training, Page 70 Reviews

Good but would have preferred to actually hear the real life examples - just having one person delivering the dialogue is a bit tedious. Real videos would have added more interest.

It gave me the confidence that I can do the customer service, safe, poperly. I'm hoping that the customers will see the difference and the benefits, as I will try my best to apply the learning skills. Good job and Thanks

If this was the only Customer Service Training I received, I would have been somewhat confident but not completely confident going forward with all that I watched and learned. There wasn't enough Customer Service scenarios, examples, interactions as a means to truly learn.

Well presented and situations covered well. Some interesting facts and good advice.

The whole course seemed comprehensive and clarifies what customers should receive

Not skip to the back, but like, make it go faster than this pace maybe? I know Linkedln Learning had this function (well it have both fast forward and scroll past the whole video function actually, but the second one maybe not much of a good idea)

No summary provided

Everything I'm the training makes sense

enjoyed completing this course very enjoyable

Presentation was clear and relevant to my current job.