Customer Service Training, Page 67 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1656 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Good

Good course with useful techniques and tips.

5/5
Interesting and easy to remember points

Made me think about how the customer views me and I tried to consider how I feel when I'm the customer.Some interesting statistics

5/5
Great refresher for me :-)

Using iHASCO online training is great.It's easy and simple to do.It's a great way to constantly use as Refresher Training.Some people in our organisation Moan about Constant Training or I have done this once years ago and it's stupid having to go over it again. Absolute rubbish - better to be up to date and in tune with the need to focus, rather than be a dinosaur!!!???

5/5
Information explained simply and clearly

This course gives an interesting insight into Customer Service and how reps should deal with complaints. Informative course and to the point

5/5
Easy to follow videos, good information

No summary provided

5/5
Great course & easy to understand.

Great course. Brief & to the point. Well presented & easy to follow.

5/5
Good,informative and helpful course

No summary provided

5/5
Very clear and easy to understand

Although clear and concise in content, I had a problem with sound on this which was a bit off putting at times.

4/5
Issues with the PC in the office

The computer system I have in the office does not have any speakers and therefore I have had to bring in my own earphones to enable me to listen to the course. I also have connectivity issues on a regular basis leading to the computer freezing. This has been reported and not resolved as yet.

4/5
Good

No summary provided

5/5

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