Customer Service Training, Page 66 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1656 reviews
Well delivered and not too long to listen too
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Very simple and helpful course
Had plenty of useful hints and types. I have done plenty of these courses in the past but for someone new it is concise and to the point giving simple ideas / instructions to enable staff to have the confidence to provide good customer service
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Easy to understand
No summary provided
It was a short course but covered some good points to think about when dealing with a customer. There could have been more on dealing with internal customers.
Good practical advice, that can be used in any setting, whatever the industry.
Clear and straightforward learning so easy to follow and understand