Customer Service Training, Page 7 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1653 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
easy to access

No summary provided

5/5
Good

No summary provided

5/5
Excellent

I found the whole experience enjoyable, informative and self reflecting.

5/5
Reasonably easy to follow

No summary provided

5/5
It was good

No summary provided

5/5
Excellent, clear & well presented.

As a new starter it was disappointing that during an audit the managers having never met me did not introduce themselves and choose to ignore the team, came across as very rude and unprofessional, courtesy and manners cost nothing, ignorance leaves a lasting impression.

5/5
Good

Great insight on how to provide excellent customer service.

5/5
Great understanding

Great understanding of the basic skills needed to build on great customer service

5/5
Easy to follow

No summary provided

5/5
interesting parts

An interesting introduction to customer service to a non sales person, but a lot seemed just common sense, rather than special sales tricks.

4/5

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