Customer Service Training, Page 58 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1656 reviews
No summary provided
A brief insight into the disciplines of good Customer Service. Would be interesting to study in more detail.
No summary provided
nice refresher course
Please note that as I used to head Customer services for blue chip companies in my former life - this course was 'teaching me to suck eggs' in a polite way. Some stats have changed and obviously social media forms a huge impact however there was nothing in this course that I really didn't know, or in fact could have added content to.
No summary provided
Course is useful when dealing with landowners and members of public and how to approach complaints.
I found this course very informative and really enjoyed learning something new from the content. Looking forward to putting my newly sharpened skills to good use!
After a few attempts,got it right in the end,but overall a great experience.
Course was informative and well presented on the whole - however I would not like to be served by the lady in the red checked shirt on the "telephone service " sections as she looked as if she were laughing at the chap who was being used to present the section.